HOW DO I MAKE A RETURN?

Go to My Account>Returns and follow the simple instructions! 

WHAT IS YOUR RETURN POLICY?

All items are eligible for free return within U.S. except :

• All items purchased on final sale
• All items that indicate that there is a return shipping fee
• Hair accessories and earrings
• Bodysuits and swimwear
• Pillows and linens

Items must be unworn, with all tags still attached to be eligible for return.

HOW LONG DO I HAVE TO RETURN OR EXCHANGE AN ITEM?

• All returns and exchanges must be made within 14 days of the e-mail confirming shipment to qualify for free return shipping.
• If you ship your order between 15-30 days of the e-mail confirming shipment, a $12 shipping fee will be deducted from your refund total.
• Any returns received after 30 days of the e-mail confirming shipment will be accepted by us but no refund will be issued.

DO I HAVE TO PAY TO RETURN MY ITEMS?

Returns at The Vintage Twin are always FREE within the U.S. unless the item indicates that there is a return shipping fee or is a Final Sale, in which case the item is not eligible for return.

HOW WILL I RECEIVE MY REFUND?

Once the return has been approved, you will receive your refund via the same means used to make your purchase.