HOW DO I MAKE A RETURN?
Go to My Account>Returns and follow the simple instructions!
WHAT IS YOUR RETURN POLICY?
All items are eligible for free return within U.S. except :
- All items purchased on final sale
- All items that indicate that there is a return shipping fee
- Hair accessories and earrings
- Bodysuits and swimwear
- Pillows and linens
Items must be unworn, with all tags still attached to be eligible for return.
HOW LONG DO I HAVE TO RETURN OR EXCHANGE AN ITEM?
- All returns and exchanges must be made within 14 days of the e-mail confirming shipment to qualify for free return shipping.
- If you ship your order between 15-30 days of the e-mail confirming shipment, a $12 shipping fee will be deducted from your refund total.
- Any returns received after 30 days of the e-mail confirming shipment will be accepted by us but no refund will be issued.
DO I HAVE TO PAY TO RETURN MY ITEMS?
Returns at The Vintage Twin are always FREE within the U.S. unless the item indicates that there is a return shipping fee or is a Final Sale, in which case the item is not eligible for return.
HOW WILL I RECEIVE MY REFUND?
Once the return has been approved, you will receive your refund via the same means used to make your purchase.